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Customer Service

If you are having problems placing an order or with an order you received, please contact our Online Customer Service department at info@thedirtlabel.com. All sales are final. 


Our online customer service hours are: Monday – Friday 12:00pm to 5:00pm EST.

Please allow up to 24 hours for a response to your inquiry. Emails sent during non-office hours will be handled on our next business day (excluding holidays and weekends).

 

Once your order has left our facility, we no longer have any contact or control over it. You will need to directly contact the courier to obtain any information. Additionally, if an order has been marked as delivered, we have no further involvement, and you should address any questions or concerns directly with the courier.


Interesting in carrying the brand? Send wholesale inquiries to sales@thedirtlabel.com

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