Frequently Asked Questions
Where is your Flagship located and what are the store hours?
We're located at 319 S. Washington in downtown Royal Oak and our store hours are as followed:
Fri- Sat 12-7pm
Fall & Winter Hours M-Thrs 12-6pm | Fri-Sat 12-6:30pm | 12-4pm
I purchased a product from your online store, can I return it back at the Dirt Label Store?
Unfortunately No, purchases that are made online ship from our warehouse and should be returned back to the warehouse.
I really want to intern for you guys! Where do I apply?
Email your resume to Info@thedirtlabel.com
How often do you guys re-stock?
Just depends on the item your interested in, some products are Limited Edition and only available in certain quantities. If a item is re-stock often times we send out a email blast notifying customers, so make sure your on the mailing list.
How long does my order take to arrive?
Each order is different and often times it really depends on your shipping address. Please allow 3-5 days to process the order. East coast orders take around 2-3 Business Days and West Coast orders might take 3-5 Business Days.
Do you offer a gift card?
At this time we don't offer Gift Cards
Issue with a Order?
Please feel free to contact us at firstname.lastname@example.org with any questions or concerns regarding your order. We only accept exchanges, no refunds. ITEM MUST BE RETURNED WITHIN 30 DAYS.
International Orders... How long would it take?
7-10 Business Days